Terms & Conditions

The use of this Website (Click 'n Ship and all affiliated sites) is governed by the policies, terms, and conditions set forth below. Please read them carefully. Your use of this site or your placement of an order indicates acceptance of these terms and conditions.

SAFETY

Always follow manufacturers' safety instructions. If you are not sure how to install your filter, it is our recommendation that you contact a local professional contractor to assist in the installation of your product.

SHIPPING & RETURNS POLICY

  • Free Shipping
  • No Hidden Fees
  • Every item will ship within 1-2 business days and you will receive the order within 5-10 business days. The exception to the rule is if your filter is on backorder. At that time, the delivery time will be extended.
  • Returned items must be in the same condition that you received them in, in the original packaging.
  • Once your return is received and inspected, we will process a refund back to your original method of payment within 1-3 business days. Please note that your credit card company may not post the credit to your account for an additional 2-10 business days.
  • Tracking Information
    • Customer will receive tracking information via email once the order has left our warehouse and FedEx has scanned the package.
  • To Start Your Return
    • You must contact Customer Service at (888) 293-9488 during regular business hours (M-F, 8-5 est.) to schedule a return.
    • Please have the following information on hand when calling to place a return:
      • Customer Name
      • Order Number
      • Reason for return
  • Return Deadlines
    • All returns must be done or postmarked within 6 months from the original purchase date.
  • Receive An Incorrect/Damaged Order
    • If customer received an incorrect item, no extra charges will be incurred. We will replace the incorrect items and the pay the additional return shipping charge.
    • If customer receives damaged item, no extra charges will be incurred. We require that the customer submit via email pictures for proof of damaged items.
  • Return Shipping Address

ORDER CANCELLATION POLICY

We will gladly cancel any order prior to shipment at no charge, unless it has already been shipped. In that case, please submit a cancellation request via e-mail to filters@jacksonsystems.com. E-mail cancellations must contain the following: First name, Last name, and E-mail address and product description. This information must be identical to the information originally submitted on your order. Please provide contact information in the event we have questions in regard to canceling your order.

TYPOGRAPHICAL ERRORS

In the event that a product is listed at an incorrect price due to either a display error or typographical error, or an error in pricing information received from our suppliers, or an item that was priced incorrectly, Click 'n Ship has the right to refuse or cancel any orders placed for product(s) listed or conveyed at the incorrect price.

OWNERSHIP OF THIS WEBSITE

This website is owned and operated by Click 'n Ship. All of the content presented or displayed on this website, including, but not restricted to, text, graphics, photographs, images, illustrations and content, is under the ownership of Click 'n Ship, its licensee and its content providers. All products are copyrighted by their respective manufacturers. Every aspect of the Click n' Ship website, encompassing, but not restricted to, the overall design and the Content, are protected by trade dress, copyright, moral rights, trademark and other laws pertaining to intellectual property rights. Except as expressly permitted under this or another agreement with Click 'n Ship or one of its subsidiaries, no piece or aspect of this website or its Content may be duplicated or retransmitted via any means, and this website, its Content and all related rights shall remain the exclusive property of Click 'n Ship or its licensee unless otherwise explicitly agreed upon. You shall indemnify Click 'n Ship, its subsidiaries, its affiliates and licensee against any losses, expenses, costs or damages incurred by any or all of them resulting from your breach of the terms of this Agreement or your unauthorized use of the Content and related rights. "Click 'n Ship" and the Click 'n Ship logo are trademarks of Click 'n Ship.

DISCLAIMERS

THIS WEBSITE AND ITS CONTENT ARE PROVIDED "AS IS" AND CLICK 'N SHIP EXCLUDES TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING, WITHOUT RESTRICTION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE. THE FUNCTIONS EMBODIED ON, OR IN THE MATERIALS OF, THIS WEBSITE ARE NOT WARRANTED TO BE UNINTERRUPTED OR WITHOUT ERROR. YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION DUE TO YOUR USE OF THIS WEBSITE.

Except as specifically stated in these Terms and Conditions, the Privacy Policy, or elsewhere on this website, or as otherwise required by applicable law, neither Click 'n Ship nor its directors, employees, licensors, content providers, affiliates or other representatives will be liable for damages of any kind (including, without restriction, lost profits, direct, indirect, compensatory, consequential, exemplary, special, incidental, or punitive damages) arising out of your use of, your inability to use, or the performance of this website or the Content whether or not we have been advised of the possibility of such damages.

Reasonable efforts are expended by Click 'n Ship to ensure the accuracy, correctness and reliability of the Content, but we make no representations or warranties as to the Content's accuracy, correctness or reliability. There may be links to other websites from the Click 'n Ship website; however, these other websites are not controlled by Click 'n Ship and we are not responsible for any content contained on any such website or any loss suffered by you in relation to your use of such websites. You waive any and all claims against Click 'n Ship regarding the inclusion of links to outside websites or your use of those websites.

Free shipping applies to continental US states only. Customers in Hawaii and Alaska may not be eligible for free shipping.

In accordance with our payment terms, items schedule to ship within 30 days of order date are billed in full at time of order. Items with estimate ship date beyond 30 days of order date are at time of shipment.

SALES TAX

We are currently required to collect sales tax on purchases being billed in the state of Indiana. Sales tax calculation is based on the gross value of the order, which includes product sub-total (before discounts). These calculation formulas are mandated by the Indiana State IRS, and may differ from other states or localities.